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Pre-Order Your New Custom Ford

Millions of Americans drive Ford trucks and SUVs because they're durable, powerful, and versatile. But more than that, Ford is one of the most popular brands on planet Earth because sitting behind the wheel makes you feel more confident and lets you share that confidence with the world. So when it comes time to upgrade to that new Bronco Sport, Explorer, or F-150 you've got your eye on, why settle for anything less than everything you want? 

Ford makes it easy to pre-order your new vehicle and customize it down to the detail. With Ford custom ordering, you don't have to just settle for the best of what's around. You can get that exact color combination, the powertrain you want for hauling or adventuring, and the accessories and features you crave. The process is easy, and the results are satisfying. 

Your Ford, Your Way in Havelock, NC

It's safe to say that Ford is in demand with red-hot vehicles like the Maverick, Bronco, and F-150 Lightning flying out of showrooms across the country. When you pre-order your new custom Ford vehicle, you secure your spot in line so that you can get on the road in your new ride even faster. 

The pre-order process is simple: You tell us what new Ford vehicle you're looking for and how you want it. A member of the team at Riverside Ford will reach out to you to go over options like in-transit vehicles and custom building from scratch. And once you're satisfied, we'll lock in your order with Ford and let you know where it is as it makes its way to our dealership. 

Best of all, Ford doesn't charge you any extra when you place a custom pre-order than it would for a vehicle that's already on our lot. You may also be eligible for special offers and incentives, and financing or leasing is just as smooth and hassle-free. 

There's a great selection of new Ford vehicles in stock at Riverside Ford. But if you want something that meets your exacting needs, custom ordering may be the way to go. Follow the steps below or just reach out to one of our friendly team members with your questions. 

Custom Order FAQs

Is my ordered vehicle eligible for Ford incentives? 

Ford can provide certain incentives for customer-placed orders. Ordering customers will be eligible for qualifying incentives at the time of order placement or qualifying incentives at the time of final delivery, whichever is preferred.

Once my vehicle is ordered, how can I track it? 

Once your vehicle has been assigned a VIN, you can track your order using this website: https://shop.ford.com/vehicleordertracking#/

Where and when would I get my VIN to track my vehicle? 

Your dealer will be able to provide you the VIN once it's been established.

How will I be notified when the vehicle is being delivered? 

Once your vehicle has arrived at the dealership, a dealer representative will contact you to confirm its arrival, collect any additional information needed to complete the sale, and schedule a convenient time and location for final delivery to you.

Frequently Asked Questions

A member of our team will be in touch to review options to help get you in your dream car.  Those may include:
  • Showing you vehicles available on our lot that match your needs
  • Reviewing incoming vehicles with you
  • Helping you start a custom order
Upcoming vehicles are vehicles that have not yet arrived on our lot.  This includes the following:
  • In-production vehicles - those scheduled for production or currently in production at the factory
  • In-transit vehicles - those that have left the factory are on their way to our dealership
Each purchasing option varies. Finding a vehicle in our network of partner dealers or awaiting the delivery of an in-transit or in-production vehicle can take days to a few weeks. Custom building a vehicle can take six to twelve weeks depending on your order.
After your vehicle is reserved, we will provide you with regular updates and an estimated delivery date.
No. "Find it for me" and custom build requests are available free of charge.
Financing and lease are available for all vehicles no matter how they are ordered. Keep in mind that finance and lease rates are determined by the date of the vehicle delivery, not the time of placing the order.
Lease extensions are often available until the time your vehicle is delivered. Please contact us if your lease is expiring soon.

We're happy to answer any questions you have.